In the early stages of an incident, the aim of the communication between the MRCC and the distressed vessel is to establish a common understanding of the situation, and form an overall picture of the incident. Based on this, the required rescue operations can be directed and resourced efficiently.

  • Ensure continual exchange of information with the distress vessel (DV) about planned and executed actions and about the situation in general
  • Communicate in understandable terms and in a calm manner
  • Ensure that there are no errors when interpreting positions and what is said by those in charge of response
  • Always consider available alternative means of communication
  • Consult possible international partners in the early phase, if national resources are not efficient for rescue measures.

Example first contact dialogue, MRCC calling DV: